1.10 · Research mode — Đào sâu đa nguồn

Mở đầu: Khi web search không đủ

Giúp tôi chuẩn bị cho team offsite. Tôi cần compare venue options cho 30 người, 3 ngày, trung tuần June, ngân sách $50K. Cần facilities cho meetings, meals, team activities (bonfire / outdoor). Geographic preference: bay area. Compare top 5 options với pricing, amenities, distance từ airport. Include guest reviews recent.

Cách cũ (không có Research):

• Giờ 1-2: Search "corporate retreat venues Bay Area" → list 20 sites
• Giờ 3: Scan 10 sites → shortlist 5
• Giờ 4-5: Mở 5 sites → extract: capacity, amenities, pricing → copy Excel
• Giờ 6: Google reviews cho từng site → TripAdvisor, Yelp, Google Maps
• Giờ 7: Check Google Maps cho airport distance
• Giờ 8: Consolidate thành 1 comparison doc
• Giờ 9: Format, polish, send sếp

1 full ngày. Và có thể miss insights — maybe venue mới hơn không rank Google tốt, hoặc review pattern bạn không quan sát.

Cách với Research mode:

Prompt: [chi tiết ở trên, 3-4 câu]
Click Research button.
Đợi 15-25 phút.
Kết quả: 5-trang comprehensive report với citations
         sẵn cho bạn review và share sếp.

Total effort: 10 phút.

Đây là Research mode. Claude từ conversational assistant thành systematic investigator.

Research là gì?

Research là advanced feature transforms Claude từ answer single question → explore question từ multiple angles, synthesize information từ web và connected integrations.

Think: skilled research assistant who can spend hours gathering info, cross-referencing sources, compiling comprehensive report — except happens trong phút thay vì giờ.

Key difference vs. regular web search

Khi nào dùng Research?

Use Research when you need:

• Comprehensive reports synthesize từ multiple sources
• In-depth analysis across web + connected integrations (Google Workspace, Slack, etc.)
• Thorough investigations would typically take hours of manual work
• Comparative analysis — evaluating competitors, vendor options, approaches
• Reports with citations you can verify independently

Ideal tasks

• Market analysis và competitive research
• Planning complex projects (team offsites, product launches, events)
• Synthesizing từ email + calendar + documents
• Technical documentation từ multiple sources
• Preparing briefings require current, verified info
• Literature reviews — academic papers deep dives
• Due diligence — M&A, investment decisions, vendor selection

Research decision tree

┌──────────────────────────────────────────────────────┐
│ Câu hỏi của bạn là gì?                               │
└─────────────────────┬────────────────────────────────┘
                      │
      ┌───────────────┼───────────────────────┐
      │               │                       │
      ▼               ▼                       ▼
┌──────────┐    ┌──────────┐           ┌──────────┐
│ Quick    │    │ Internal │           │ Complex, │
│ fact?    │    │ to org?  │           │ multi-   │
│          │    │          │           │ source?  │
└────┬─────┘    └────┬─────┘           └────┬─────┘
     │               │                       │
     ▼               ▼                       ▼
┌─────────┐    ┌──────────┐           ┌──────────┐
│  Web    │    │Enterprise│           │ Research │
│ search  │    │  Search  │           │   mode   │
└─────────┘    └──────────┘           └──────────┘
1-10 giây       30 giây                5-45 phút

Khi KHÔNG nên dùng Research

Consider web search instead when:

• Cần quick, specific fact (today's stock price, company address)
• Answer requires 1-2 sources only
• Speed > comprehensiveness

Consider extended thinking instead when:

• Cần deep reasoning trên complex problem không require external info
• Working với math, code debugging, logical analysis
• Answer comes từ reasoning through problem thay vì gathering info

Consider Enterprise Search instead when:

• Cần answers từ organization's internal knowledge (docs, Slack, emails, meeting notes)
• Onboarding — find how company handles something (policies, processes, past decisions)
• Question specific tới your company, not public web

Comparison matrix

How Research works — agentic, multi-step process

Khi bạn enable Research, activating agentic, multi-step process goes far beyond simple web search.

Claude autonomously decides what to search next based on what already found, pursuing leads + filling gaps without you needing to direct each step.

4-step process

┌─────────────────────────────────────────────────────────┐
│                                                         │
│  STEP 1: Claude plans its approach                      │
│  ──────                                                 │
│  Extended thinking auto-activates.                      │
│  Break down request, identify info needs,               │
│  plan how to investigate different angles.              │
│                                                         │
│              ↓                                          │
│                                                         │
│  STEP 2: Claude conducts multiple searches              │
│  ──────                                                 │
│  Rather than 1 search, many searches build on each      │
│  other. Determines what to investigate next based       │
│  on findings. Pursues leads, fills gaps.                │
│                                                         │
│              ↓                                          │
│                                                         │
│  STEP 3: Claude synthesizes findings                    │
│  ──────                                                 │
│  After gathering từ web + integrations (Gmail,           │
│  Calendar, Drive): compile comprehensive, well-          │
│  organized report.                                      │
│                                                         │
│              ↓                                          │
│                                                         │
│  STEP 4: Claude provides citations                      │
│  ──────                                                 │
│  Every claim linked back source. Easy to verify,        │
│  dig deeper when needed.                                │
│                                                         │
└─────────────────────────────────────────────────────────┘

Extended Thinking — auto-enabled

Với Research, Extended Thinking tự động enable. Combination is powerful:

• Extended Thinking: Claude plans approach thoughtfully, break complex requests thành manageable pieces
• Research: Claude gathers comprehensive info

You'll see 3 key elements:

1. Thinking indicator với timer — Claude đang work
2. Expandable thinking section above response
3. Click to expand — xem Claude's thought process, problem solving approach

Transparency — không blackbox.

Setup + use Research

Enable Research

1. Find Research button ở bottom left của chat interface
2. Click — turns blue khi active
3. Enter prompt → submit
4. Claude work trong background — progress indicators searches + analyzes

Important prerequisite

Web search must be enabled cho Research to function.

Nếu chưa on → Search and tools settings → toggle web search on.

Timing expectations

Pro tip: While Research runs, go do other work. Claude deliver khi done — you'll see notification.

Tips viết effective Research prompts

Research takes time. Invest 3-5 phút craft prompt tốt → save 30-60 phút đợi bad response.

1. Be specific về goals

❌ Vague: "Tell me về EV market."

✅ Specific: "Analyze electric vehicle battery market — identify key players, technology trends, supply chain challenges might affect investment decisions."

2. Specify sections hoặc structure

Claude organize findings around structure bạn provide:

Compare venue options cho team offsite including: 1. Location + accessibility (distance từ SFO) 2. Meeting space + amenities (AV, WiFi, breakout rooms) 3. Catering options (dietary restrictions accommodated?) 4. Team activity options (outdoor, indoor) 5. Pricing considerations ($40-60K range)

Each section → Claude ensures coverage.

3. Include relevant constraints

Budget ranges, timelines, geographic requirements, target audience, regulations:

Budget: $40-60K total for 30 people, 3 days. Timeline: June 15-22, 2026. Geographic: within 90-min drive of SFO. Constraint: need vegetarian + halal options.

Help Claude focus relevant options, not exhaustive list.

4. Ask Claude help refine prompt

Not sure how to frame? Ask Claude help write better Research prompt trước khi enable feature:

I want to research [topic]. Help me draft a better Research prompt — what sections would be most useful? What constraints should I specify?

Claude suggest improvements. You refine. Then enable Research.

5. Prompt template

[CONTEXT / GOAL]
Tôi là [role]. Đang investigate [topic] cho [purpose/decision].

[SCOPE]
Focus geographic / time / segment: [constraints]

[SECTIONS]
Cover các sections sau (theo order):
1. [Section 1]
2. [Section 2]
3. [Section 3]

[CONSTRAINTS]
Budget: ...
Timeline: ...
Exclude: ...

[OUTPUT FORMAT]
Length: ~X pages (hoặc words)
Style: [professional report / executive brief / etc.]
Audience: [who will read this]

[CITATIONS]
Prefer sources dated trong [time range].
Prioritize [academic / industry reports / news / reviews].

Working với connected integrations

Khi có Google Workspace hoặc các integrations khác đã connect, Research mạnh hơn đáng kể. Claude pull context từ emails, calendar, documents song song với web research.

Example prompts combining Research + Integrations

1. Project status + industry benchmarking

Summarize what's been discussed về Project X across my emails + Slack, then research industry best practices cho similar initiatives. Identify gaps giữa our approach + industry standards.

2. Meeting prep với research

Review my calendar commitments next week và research each company tôi'm meeting với — their recent news, funding rounds, product updates, key people changes. Output: 1-page briefing per meeting.

3. Competitive positioning analysis

Find tất cả internal documents về our pricing strategy. Compare với how competitors positioning themselves (web research). Identify gaps + opportunities.

Steering prompts

Khi dùng Research với integrations, steer Claude bằng explicit instructions:

• "Pull relevant context từ my Google Drive về Project Y."
• "Include insights từ my recent emails on this topic."
• "Cross-reference với meeting notes tuần qua."

Pro tip: Internal-only research

Turn off web search để do internal-only research across connected tools.

Great cho:

• "What did our team discuss về Q3 launch across Slack + Docs?"
• "Summarize all customer feedback mentioned trong our meetings last month."
• "Compile decisions made về authentication system qua 6 tháng qua."

Ví dụ theo ngành

Investment Analyst

Prompt:

Deep dive on [Company X] — equity analysis: 1. Business model + revenue drivers 2. Market position + competitive moat 3. Financial health (3-year trends: revenue, margins, cash flow) 4. Key risks (regulatory, competitive, execution) 5. Valuation comps (P/E, EV/Revenue vs. peers) 6. Recent news + catalysts Timeline: focus trailing 12 months. Sources: 10-K, earnings calls, analyst reports, industry news. Length: 5-page briefing + 1-page executive summary.

Time: 30-45 min. Equivalent manual: 1-2 days.

Marketing Strategist

Prompt:

Competitive positioning analysis cho our category (AI writing tools for SMB): 1. Top 5 competitors: Jasper, Copy.ai, Writesonic, Anyword, our company 2. Each: pricing, target segment, key features, G2 reviews themes (positive/negative) 3. Identify: white space opportunities + competitive threats 4. Recommend: 3 positioning angles we should test Length: ~3 pages. Include comparison table.

Time: 20-30 min. Equivalent manual: 1 day.

Financial Due Diligence

Prompt:

Pre-acquisition diligence on Target Corp (private company): 1. Business overview + market 2. Leadership team backgrounds (LinkedIn + press) 3. Funding history + investor backgrounds 4. Customer concentration risk (public mentions) 5. Recent news + any red flags Time: focus 24 months. Sources prioritize: press releases, SEC filings if any, LinkedIn, G2/Crunchbase.

Time: 30-40 min.

Legal Research

Prompt:

Research về data residency requirements cho SaaS operating trong Việt Nam. 1. Key regulations (Personal Data Protection Law, Cybersecurity Law) 2. Data localization requirements 3. Penalties + enforcement patterns 4. Comparison với China + Singapore approaches 5. Practical recommendations cho compliance Sources: government sites, law firm briefings, industry analyses. Length 4-5 pages.

Time: 20-30 min.

Medical / Scientific Literature

Prompt:

Literature review on use of GLP-1 agonists trong obesity treatment: 1. Mechanism of action overview 2. Evidence base — key trials (semaglutide, tirzepatide, results) 3. Safety profile + long-term considerations 4. Current guidelines (ADA, AHA recommendations) 5. Emerging research directions Sources: peer-reviewed journals 2020-present prioritized. Cite properly (Author, Year, Journal).

Time: 25-40 min.

Academic Research

Prompt:

Literature review cho thesis on 'Impact of AI tutoring trên K-12 math outcomes': 1. Catalog key studies 2020-present (author, methodology, sample size, findings) 2. Identify themes: grades affected, subject areas, student demographics 3. Highlight methodological strengths + limitations 4. Research gaps

areas understudied Length 4000 words. Citation style APA."

Time: 30-45 min.

Real Estate Investment

Prompt:

Market analysis — multifamily residential investment cho Austin TX: 1. Market fundamentals (population, job growth, income trends) 2. Supply/demand: permits issued, vacancy rates, absorption 3. Rent trends 5-year + YoY 4. Cap rates + comparable transactions 5. Risk factors (concentration, regulatory, oversupply) Focus data 24 tháng qua. Include: 2 comparable markets (Nashville, Raleigh) benchmark.

Time: 20-30 min.

Anti-patterns với Research

Use Research cho quick fact

Biểu hiện

Hỏi "Capital of France?" → enable Research.

Tại sao sai

Overkill. 10 seconds answer → now you wait 5 min.

Cách đúng

Web search cho facts. Research cho multi-source investigation.

Vague prompt expect good report

Biểu hiện

"Research AI startups." → wait 30 min, get generic output.

Tại sao sai

Garbage in, garbage out. Claude cannot infer what you care about.

Cách đúng

Specify scope, sections, constraints, audience.

Not sectioning output structure

Biểu hiện

No structure request → Claude organize by default (may not match your needs).

Tại sao sai

Final report need reorganizing. More work.

Cách đúng

Specify sections upfront. Claude align.

Expect Research replace human judgment

Biểu hiện

Treat report như final decision document.

Tại sao sai

Research gives information. Judgment (strategic, ethical, values-based) still yours.

Cách đúng

Research = input vào decision, not decision itself. You synthesize with organizational context Claude không có.

Skip verifying citations cho high-stakes content

Biểu hiện

Board deck based on Research report, no cite check.

Tại sao sai

Even với citations, misinterpretation possible. High-stakes content requires verification.

Cách đúng

Click citations. Verify. Especially numbers, direct quotes, specific claims.

Over-scope single Research run

Biểu hiện

"Analyze entire AI market, all players, all segments, predict next 5 years."

Tại sao sai

Too broad → shallow coverage. Output unwieldy.

Cách đúng

Break thành multiple focused Research runs. Synthesize yourself hoặc 1 final run combining.

Không iterate

Biểu hiện

1 Research run, take output as-is.

Tại sao sai

Initial report might miss nuances. Follow-up refines.

Cách đúng

"Good start. Dig deeper into Section 3 về regulatory risks. Include specific state-level variations US."

Áp dụng ngay

Bài tập 1: Practice Research prompt (10 phút)

Pick một topic bạn đang curious hoặc cần cho work:

• Competitive analysis cho product của bạn
• Market research cho decision đang cần make
• Literature review cho topic learning

Draft Research prompt theo 5-section template (Context / Scope / Sections / Constraints / Output). Không enable Research yet — just craft prompt.

Sau đó, show prompt cho colleague / friend (hoặc even Claude chat). Get feedback: "Is this specific enough? What would improve quality?"

Iterate prompt 1-2 rounds trước khi enable Research.

Bài tập 2: Run first Research (20-40 phút depending complexity)

Enable Research với polished prompt.

While waiting (10-30 phút), go do other work.

Khi done, review output:

• Coverage comprehensive cho all sections bạn specified?
• Citations present cho major claims?
• Synthesis insightful hoặc just aggregation?
• Any glaring miss hoặc errors?

Iterate với 1 follow-up: "Section X chưa đủ detail. Expand với more specifics."

Bài tập 3: Setup Research + integrations workflow (15 phút)

Pick workflow combines Research + connected tools:

• Meeting prep (calendar + web research)
• Customer quarterly review (CRM + industry research)
• Project kickoff (internal docs + external best practices)

Draft prompt. Enable Research. Observe how combining web + integrations changes output quality.

Tóm tắt bài học

Tài liệu tham khảo

• Research Help Center — video tutorials + tips
• Extended thinking docs — khi nào enable